Case Aide - Temporary

Company Name:
State of Nebraska
Job Code: SOS - Sidney
Job Title: Case Aide - Temporary
Closing Date/Time: Fri. 07/11/14 11:59 PM Central Time
Salary: $11.17 Hourly
Location: Sidney, Nebraska
Requisition #: 201402659
Position #: SOS - Sidney
Department: Health & Human Services Department
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Description Benefits Supplemental Questions
This is a temporary position estimated to last 6 months.
Location: Sidney Courthouse Office.
Examples of Work:
This is a supportive services assignment with a casework unit. Duties include providing paraprofessional/clerical support for casework staff via computer systems inquiry and input, preparing and sending appointment and related letters, assisting casework staff with researching specific situations/circumstances, maintaining Excel spreadsheets as to caseload distributions and other information, processing incoming and outgoing unit mail, handling records transfer, ordering office supplies, basic maintenance of office equipment (replacing toner, paper, etc.), and receptionist coverage. Will assist with filing and client records maintenance, and may arrange for and/or provide client transportation.
Qualifications / Requirements:
REQUIREMENTS: Coursework/training or experience in public contact, customer service, working in a human services setting, using computer systems or office applications or performing office/secretarial support functions.
PREFERRED: Experience in Microsoft Word, Outlook, NFOCUS and CWIS; Internal and external customer service experience.
Knowledge, Skills and Abilities:
Must be highly organized, detail oriented and able to perform repetitive work in a high-volume, fast paced work environment. Knowledge of general office practices and procedures; computer office applications, systems and programs. Ability to: communicate with clients/applicants; maintain records and files.

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